Terms & Conditions

1. Definitions

In these Terms & Conditions ("Terms"), the following terms have the following meanings:

• "Task Party", "we", "us": the operator identified in section 2, providing the Service under the trading name Task Party.
• "the Service": the Task Party web application available at taskparty.co, including Sessions, profiles, chat, bookings and all related features, as described in section 6.
• "Member", "you": a natural person who holds a Task Party account.
• "Host": a Member to whom we have granted hosting rights and who leads Sessions.
• "Session": a scheduled live coworking room on the Service, held over video or as a chat-only room.
• "Membership": the monthly subscription contract for the Service, including any free trial period that forms part of it.
• "Community Guidelines" and "Host Guidelines": the conduct rules published at /guidelines and /host-guidelines, which form part of these Terms (section 3).

2. Who we are

The Service is operated by:

Our electronic point of contact for Members and for authorities, including under Regulation (EU) 2022/2065 (Digital Services Act), is hello@taskparty.co. You may write to us in English or German.

3. Scope of these Terms; incorporated documents

3.1 These Terms govern the contract between you and us for the use of the Service, including free use during a trial and paid Membership.

3.2 The Community Guidelines and, for Hosts, the Host Guidelines are incorporated into these Terms by reference and are binding conduct rules. A breach of those Guidelines is a breach of these Terms.

3.3 Our Privacy Policy and Cookie Policy explain how we process personal data. They are information documents required by law, not contract terms. Our page How we keep you safe explains the same subjects in plain language; where wording differs, these Terms and the Privacy Policy prevail.

4. Eligibility

• 4.1 You must be at least 18 years old to create an account or use the Service. The Service is for adults only and is not directed at minors.
• 4.2 You may hold one account only, for yourself. Accounts are personal and non-transferable.
• 4.3 The Service is offered to consumers. Where you use it for professional focus work, these Terms still treat you as a consumer unless the contract is concluded predominantly for your trade or profession.

5. Your account

• 5.1 You must register with accurate information and keep it up to date.
• 5.2 Keep your login credentials confidential. You must not share your account or let others use it, and you must not impersonate any person.
• 5.3 You are responsible for activity under your account unless it results from circumstances you are not responsible for (for example, misuse after a compromise you reported to us without undue delay). Tell us at hello@taskparty.co immediately if you suspect your account has been compromised.

6. The Service

6.1 The Service provides scheduled live coworking Sessions in which Members work alongside each other over video, audio and chat, together with supporting features: booking, member profiles, private tasks and notes, session recaps, thanks notes for Hosts and a host directory.

• 6.2 Live only, never recorded. Session video and audio are transmitted between the people in the room in real time through our video infrastructure and are not recorded or stored by us. The Service contains no recording feature. You may not record, screenshot or otherwise capture other Members or their content without their consent; doing so is a serious breach of these Terms and of the Community Guidelines.
• 6.3 Sessions are hosted by Members. Hosts are Members, not our employees or agents. A Session may be published before its Host is confirmed and shown as "Host TBA", and where a Host cannot attend, another Member may step in as a stand-in. We do not guarantee that any particular Session, Host or time slot will be available.
• 6.4 Your camera and microphone are always your choice. You can join with either or both switched off, and in chat-only Sessions the microphone is not used at all. You may leave any Session at any time.
• 6.5 We may modify individual features of the Service in line with section 16. The core of the Service - live, unrecorded coworking Sessions - remains as described.

7. Hosting

• 7.1 Hosting rights are granted by approval or invitation and may be withdrawn in accordance with section 11. Hosting is voluntary and unpaid; Host benefits are described in section 13.7.
• 7.2 Hosts must attend the Sessions they schedule, start them on time, or declare in good time that they cannot attend so that a stand-in can step in or the Session shows as "Host TBA".
• 7.3 To keep a room safe, a Host may mute a participant, turn off a participant's camera, or remove a participant from the room. These powers may be used only when the safety or basic functioning of the room requires it. Every removal automatically files a report that our team reviews. Misuse of Host powers is a breach of these Terms.
• 7.4 Hosts have a public profile page showing the details they choose to publish there. The Privacy Policy and the Host Guidelines describe this further.

8. Your content

• 8.1 "Your content" means everything you submit to the Service: your profile details, task titles you choose to share, private tasks and notes, chat messages, thanks notes and host application answers.
• 8.2 You retain all rights in your content.
• 8.3 You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, transmit and display your content solely to the extent necessary to operate, secure and provide the Service: showing it to the Members you have chosen to share it with, relaying it during Sessions, backing it up, and passing it to the processors named in the Privacy Policy. This is not a licence to use your content for advertising or any other exploitation.
• 8.4 The licence ends when the content is deleted from the Service, except for (a) content that lawfully remains visible to others in de-identified form after you delete your account (attributed to "Departed member", as described in the Privacy Policy), and (b) report evidence retained under section 10.4.
• 8.5 You are responsible for your content. It must not infringe the rights of others or break the law or the Community Guidelines.

9. Acceptable use

9.1 You must use the Service only for its intended purpose and in accordance with these Terms, the Community Guidelines and applicable law. In particular you must not:

• harass, threaten, degrade or discriminate against anyone, or share hateful content;
• engage in any sexual conduct or share sexual content on the Service;
• record, photograph, screenshot or otherwise capture other Members without their consent;
• publish other people's private information (doxxing);
• advertise, sell, solicit or spam;
• post or share content that is illegal in your country or in Germany;
• create more than one account, misrepresent your identity, or use another person's account;
• interfere with the Service's operation, probe or breach its security, scrape it, or resell access to it.

9.2 The full conduct rules, with examples and reasons, are in the Community Guidelines.

10. Reporting content and conduct

• 10.1 You can report a Member or content from their tile in a Session, from the flag on a chat message, from a host profile page, or from your session recap, and via Settings. Anyone, including people without an account, can report suspected illegal content by email to safety@taskparty.co, stating what the content is, where it appeared, and why it is believed to be illegal.
• 10.2 Every report is read by a person: urgent safety reports within 24 hours, everything else within 2 business days.
• 10.3 We confirm receipt of reports made through the Service and inform the reporter of our decision, including the available means of redress.
• 10.4 When you report from inside a Session, the server records evidence at that moment - the list of who was in the room and a snapshot of the room chat - so that evidence cannot be altered afterwards. The Privacy Policy explains how long this is kept.
• 10.5 You can also block any Member. Blocking is mutual and silent: you are not placed in a room together again and the blocked person is never told. Blocking is described further in the Privacy Policy and on How we keep you safe.

11. Moderation, enforcement and appeals

• 11.1 We moderate on the basis of reports and our own review; decisions are made by people, not by automated systems. We apply and enforce these Terms and the Guidelines diligently, objectively and proportionately, with due regard to the rights and legitimate interests of everyone involved, including fundamental rights.
• 11.2 We may take action only on defined grounds: a breach of these Terms, the Community Guidelines or the Host Guidelines, unlawful content or behaviour, or a legal obligation requiring us to act.
• 11.3 Enforcement is graduated: a warning; temporary restriction of features (including withdrawal of hosting rights); temporary suspension; and, as a last resort or for severe breaches, permanent closure of the account. Severe breaches that may lead to immediate suspension or closure are, in particular: illegal content, sexual conduct towards other Members, recording other Members, credible threats to a person's safety, and payment fraud.
• 11.4 Every enforcement decision comes with a statement of reasons: what happened, which rule or law it breached, whether it was triggered by a report or our own review, the scope and duration of the measure, and how to contest it.
• 11.5 You can appeal any enforcement decision by replying to the decision email. A person will review the decision afresh and tell you the outcome.
• 11.6 Your statutory right to terminate the contract for cause remains unaffected, as does ours.

12. Our role

Task Party is an online service. Our enforcement powers are account measures: warnings, restrictions, suspension, closure and content removal, as described in section 11. We are not an emergency service, a monitoring service or a protection service, and we do not supervise Sessions in real time. Where the law requires it, we share information with the competent authorities.

13. Membership, trial and payment

• 13.0 Free period. Until 1 January 2027 the Service is free of charge for all Members, no payment details are collected and nothing in this section 13 gives rise to a payment obligation. We will notify Members by email at least 30 days before paid Membership begins.
• 13.1 Price. Membership costs 9.99 per month, charged in USD, GBP or EUR according to your billing currency. For consumers in the UK and EU this price includes VAT. The applicable total price is shown before you subscribe.
• 13.2 Free trial. New Members receive a free trial of 2 weeks. Members who joined our waitlist before launch receive a free trial of 3 months. The trial length, the price after the trial and how to cancel are stated clearly before you start. Unless you cancel before the trial ends, the trial converts automatically into a paid Membership and the monthly fee is then charged. Cancelling during the trial costs nothing.
• 13.3 Billing. Payment is processed by Stripe through Stripe's hosted checkout and billing portal. We never see or store your card details. The contract renews monthly until cancelled.
• 13.4 Referral credits. When a person you invited becomes a paying Member, both of you receive a Membership credit. Credits have no cash value, are non-transferable, cannot be paid out, are applied at most one per billing cycle, and are capped at 12 credits in any rolling 12-month period. We may reverse credits obtained through fraud or abuse of the referral programme (for example self-referral or fake accounts); credits earned in good faith are not forfeited.
• 13.5 Failed payments. If a renewal payment fails, we tell you and payment is retried. While a fee remains unpaid, your Membership is limited to a read-only state: you can sign in and view the Service and your data, but you cannot book or join Sessions. We do not close accounts for a single failed payment.
• 13.6 Price changes. We may change the Membership price only for future billing periods and only with at least [30] days' notice by email. If you do not accept a price increase, you can cancel with effect before the increase applies.
• 13.7 Host benefits. In any calendar month in which you host at least 10 Sessions - meaning you created the Session and opened its room while it was live; it does not matter how many Members attended - your next Membership fee is half price. Details, including how quiet months are handled, are at Host benefits. Host benefits are voluntary extras: they can change or end, and we will announce this in advance.

14. Cancellation and termination

• 14.1 You can cancel at any time. Cancellation takes effect at the end of the current billing period; until then you keep full access. There are no partial refunds for the remainder of a period you cancelled, without prejudice to your withdrawal right (section 15) and your statutory rights.
• 14.2 You can cancel in Settings, through the Stripe billing portal, or through our Cancel your contract here page, which works without signing in. We confirm every cancellation by email, stating the date it takes effect.
• 14.3 Ordinary termination by us. We may terminate your Membership without cause with at least [30] days' notice to the end of a billing period. If we do so, or if we discontinue the Service (section 16.4), we will refund any prepaid fees for time after the termination date pro rata.
• 14.4 Termination for cause by either party remains possible under statute; for us this follows the enforcement rules in section 11.
• 14.5 Suspension and exclusion. If your account is temporarily suspended under section 11, your Membership and its billing continue unchanged. If we exclude you permanently, we stop any further charges - your Membership is cancelled no later than the end of the period already paid for - and we may, at our discretion, refund prepaid fees for the remaining time. Deleting your account ends your Membership like a cancellation by you (section 14.1); any running subscription is cancelled immediately and nothing further is charged.
• 14.5 On termination, your data is handled as described in the Privacy Policy (account deletion and retention).

15. Right of withdrawal (EU and UK consumers)

If you are a consumer in the EU or the UK, you have the following right of withdrawal (in the UK: right to cancel under the Consumer Contracts Regulations 2013).

Withdrawal instruction

Right of withdrawal. You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day the contract is concluded (the day you complete sign-up for a Membership, including a Membership that begins with a free trial).

To exercise the right of withdrawal, you must inform us ([FULL LEGAL NAME], trading as Task Party, [STREET ADDRESS], [CITY], Germany, email hello@taskparty.co) of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post, or an email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. If you withdraw by email we will confirm receipt to you by email without delay.

Effects of withdrawal. If you withdraw from this contract, we shall reimburse to you all payments received from you, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw. We will carry out the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

Service begun during the withdrawal period. At sign-up we ask for your express request that the Service begin immediately, before the withdrawal period ends. If you made that request and then withdraw, you must pay us an amount which is in proportion to what has been provided until you told us of your withdrawal, compared with the full coverage of the contract. During a free trial that proportionate amount is zero: withdrawing during the trial costs you nothing.

Model withdrawal form

16. Service changes, availability and force majeure

• 16.1 We develop the Service continuously and may change or add features, provided the Service remains in conformity with the contract. Where a change goes beyond what is necessary to keep the Service in conformity, we will make it only for a valid reason (such as legal requirements, security, or technical development), at no additional cost to you, and with clear advance notice in the app or by email; where the law gives you a right to terminate because a change negatively affects you more than insignificantly, we will tell you about that right in the notice.
• 16.2 We aim for continuous availability but do not guarantee uninterrupted operation. Maintenance, updates and circumstances outside our control can cause interruptions. Your statutory rights when the Service is not in conformity (section 19) are unaffected.
• 16.3 Neither party is responsible for failure to perform caused by events outside its reasonable control (force majeure), such as power or network failures, failures of third-party infrastructure, acts of authorities, natural disasters or epidemics, for as long as the event lasts. We will inform Members of significant outages where practicable.
• 16.4 If we discontinue the Service entirely, we will give at least [30] days' notice by email, give you the opportunity to retrieve your data, and refund prepaid fees for the time after discontinuation pro rata.

17. Intellectual property

• 17.1 The Service, including its software, design, text, graphics and the Task Party name and logo, is our property or licensed to us and is protected by intellectual property law.
• 17.2 We grant you a personal, non-exclusive, non-transferable licence to use the Service for its intended purpose for the duration of your Membership. No other rights are granted. Statutory rights (for example lawful private copies or interoperability rights) remain unaffected.
• 17.3 Your content remains yours (section 8).

18. Third-party services

• 18.1 Stripe. Payments are handled on Stripe's own pages (checkout and billing portal). Your use of those pages is also subject to Stripe's terms and privacy policy.
• 18.2 Google sign-in. You may optionally sign in with a Google account. Your relationship with Google is governed by Google's terms; we receive only the sign-in identity described in the Privacy Policy.
• 18.3 Our video infrastructure and other providers process data on our behalf as described in the Privacy Policy.
• 18.4 We are not responsible for the content of external websites linked from the Service.

19. Your statutory rights (conformity of the Service)

As a consumer you have statutory rights if the Service is not in conformity with the contract: in the EU under the national implementations of Directive (EU) 2019/770 on digital content and digital services (in Germany, sections 327 and following of the Civil Code), and in the UK under the Consumer Rights Act 2015. These include rights to have the Service brought into conformity and, where applicable, to a price reduction or termination. Nothing in these Terms excludes, limits or replaces those rights, and these Terms contain no "as is" disclaimer.

20. Liability

• 20.1 We are liable without limitation for damage caused by intent or gross negligence, for injury to life, body or health, under the German Product Liability Act, and under any guarantee we have expressly given.
• 20.2 For slight negligence we are liable only for breach of essential contractual obligations, meaning obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose fulfilment you may regularly rely. In that case our liability is limited to the damage that is typical for this type of contract and foreseeable at the time the contract was concluded.
• 20.3 In all other respects our liability is excluded.
• 20.4 These Terms do not require you to indemnify us. Your legal responsibility for your own conduct and content under the general law remains unaffected.

21. Changes to these Terms

• 21.1 We may change these Terms for valid reasons, such as changes in the law, court decisions, new or changed features, or security requirements. Changes apply for the future only.
• 21.2 We will notify you of changes by email at least [30] days before they take effect, and announce meaningful changes in the app. If a change is to your disadvantage, you may object and cancel your Membership free of charge with effect from the date the change would take effect.
• 21.3 Changes to the price follow section 13.6; changes to the Service follow section 16.1.

22. Governing law; where you can sue and be sued

22.1 These Terms are governed by the law of the Federal Republic of Germany. If you are a consumer, this choice of law does not deprive you of the protection afforded by provisions that cannot be derogated from by agreement under the law of the country in which you have your habitual residence; those mandatory consumer protections of your country of habitual residence remain unaffected.

22.2 These Terms contain no jurisdiction clause against consumers. If you are a consumer, you may bring proceedings in the courts of your own country of residence, and proceedings against you may be brought only there, as provided by law.

23. Dispute resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) within the meaning of the German Act on Alternative Dispute Resolution in Consumer Matters (VSBG). You can always contact us directly at hello@taskparty.co; we handle complaints ourselves and reply within a reasonable time.

24. Severability

If any provision of these Terms is or becomes invalid or unenforceable, the remaining provisions remain in force. The invalid provision is replaced by the applicable statutory rules.

25. Contact

Questions about these Terms, notices, and takedown requests: hello@taskparty.co. Safety matters: safety@taskparty.co.

See also: Privacy Policy · Cookie Policy · Community Guidelines · Host Guidelines · How we keep you safe